print version
sign up
search
archives
 
 

Q&A: The Making of the MHAMT's I.C. Hope Campaign An interview with Angie Thompson, executive director, MHA of Middle Tennessee

What's Inside:
NMHA Responds to the Aftermath of Hurricane Katrina

What Does Systems Transformation Look Like?

"Roadmap" for Transforming the Mental Health System Released

Congress to Act on Bills That Would Undermine Rights, Cut Medicaid

Lessons Learned: Q&A - The Making Of the MHAMT's I.C. Hope Campaign

From the MHA Field

Research Notes

 

 

In 2000 the Mental Health Association of Middle Tennessee created the I.C. HOPE®—Don’t Duck Mental Health© campaign to dispel the negative perceptions and images associated with mental illness and mental health issues. The program aims at bringing mental health education and awareness into the mainstream in a non-threatening manner. MHAMT’s Executive Director Angie Thompson shared with The Bell her thoughts and some lessons learned about the program, winner of NMHA’s 2005 Innovation in Programming Award.

How does I.C. HOPE deliver its message?
IC HOPE duckI.C. HOPE’s anti-stigma message-”Don’t Duck Mental Health®”-appeals to all ages and ethnic groups while bridging socioeconomic divides. With its friendly face and healing bandage, I.C. HOPE® shows that mental illness of any kind is neither shameful, nor unusual, and that when individuals receive appropriate intervention, they can lead full and meaningful lives.

The slogan “Don’t Duck Mental Health®” coupled with the I.C. HOPE® duck wearing a bandage indicates both the hurt and healing components of mental illness. The life preserver sends the powerful message of the value of every life. The bandage carries the message that there are some “hurts” you can’t see, but they are real none the less. Using these to promote prevention reduces the “preaching” and increases the “teaching.” Our educational curriculum teaches that mental illnesses are real and treatable medical conditions, and promotes mental wellness.

How long did it take to devise this project?
The I.C. HOPE® project was conceptualized in November of 1999. Over the past five years, we developed additional campaign components, including the Public Awareness Kiosk Campaign, curriculum development, a Web site, the life-size character, broadcast and plush puppets, and replication sites. We continue to add new elements to the program based on feedback from educators, teachers and mental health advocates.

Who had a hand in developing the project?
The I.C. HOPE® project was developed in-house. A task force of board members and MHAMT staff members took the core elements of the project and created the public awareness and educational packages for replication. When we approached the local NBC-TV affiliate requesting that they broadcast PSAs, they encouraged us to have the lifesize character and puppet created.

What were the biggest hurdles you faced in implementing I.C. HOPE®?
The I.C. HOPE® project required a lot of patience and faith in its goals. Thinking of an innovative approach to programming and implementation took energy, staff time and a commitment by not only the staff and board members but also by funding partners. Balancing these things with our already existing programs was the biggest hurdle we faced.

What do you think are the keys to your program’s success?
It provides an engaging, tangible image that both children and adults can easily relate to. And our emphasis on both prevention and education, especially the focus on caring for our own mental health, helps to provide relevance for the audiences. The tools of the I.C. HOPE® program are easy to use and readily adapted to many settings. The materials are customized for the replication sites, and training and technical assistance is provided to them. In addition, I.C. HOPE’s presence and understandable messages appeal to local funding sources, which help to sustain the program.

Tell us a bit about your approach to busting stigma and how it’s succeeded for you.
Our approach is unique and sound from an anti-stigma marketing perspective. Our message replaces the word stigma with hope. A basic concept of marketing is that people see what they hear; therefore, using the word stigma to erase stigma is counterproductive. Changing the emphasis to hope helps people see that there’s hope relative to issues surrounding mental illness.

Tell us how your program has achieved a balance between health promotion and educating people about mental illness.

Nominate a Local Hero for a Welcome Back Award

Be sure to nominate your local hero for a 2004 Welcome Back Award, which is sponsored by Eli Lilly and Company. Award categories include Lifetime Achievement, Destigmatization, Community Service, Primary Care, and Psychiatry. The nomination deadline is Nov. 15, 2005. Visit www.welcomebackawards.com.

I.C. HOPE’s bandage is a universal symbol that indicates that there is a wound but that it is in the process of healing. It sends the message that mental illnesses are real and that treatment is effective. By focusing on health, as opposed to illness, we can also reach a broader audience. Children as young as 5 years old can understand the concept of being healthy and teachers aren’t afraid to have a presentation about health. On the other hand, schools would not welcome a speaker to a kindergarten class to talk about depression, and even adults tend to steer away from a community presentation on an “illness.” Our approach allows us to reach all ages at a level we can all understand. Good health is a goal everyone shares.

How is the project funded?
The initial grant we received was from the HCA Healthcare Foundation. This was coupled with funding from Vanderbilt Psychiatric Hospital, corporate foundations and unrestricted educational grants. Once the initial grant was secured we had substantial subsequent funding within one month. Continuation funding has been secured through grants from corporate foundations, private foundations, grants from the Tennessee Department of Mental Health and Developmental Disabilities to provide mental health education, private donations, unrestricted educational grants, and fees from replication sites. We have secured funding for discrete components such as the Kisok Campaign or the plush puppets, so the funding was generated on a component by component basis. As we experienced success with each component, we were able to build on this success to obtain subsequent funding.

What organizations has the campaign partnered with?
We partnered with the Cumberland Valley Girl Scout Council to create a Girl Scout Patch. Partnerships with the Tennessee School Guidance Counselors Association and School Nurses Association have led to countless referrals and requests. We’ve also secured additional funding through United Way for a partnership with the Bethlehem Family Resource Center, which supports programming for children and adults in low-income areas. Additional partnerships include universities such as the Middle Tennessee State University and David Lipscomb University, who have provided interns to help support the I.C. HOPE® program and offer assistance with the DUCK LINE.

How is the I.C. Hope educational curriculum organized? What does it cover?
We designed two curriculums: one geared toward younger children and the other for middle and high school students. We wanted to keep it at a level that anyone could understand, this allowed staff to use the curriculum in any setting, not just educational institutions We also wanted to include information that would assist the presentation facilitator in approaching an individual with concerns. The curriculum not only includes the educational module but also information on how a diagnosis is made, what treatment might consist of and suggestions for local resources. It’s designed so that anyone could pick it up and pull one module out without having to use the entire curriculum.

When researching the curriculum for younger children, we wanted to use children’s books that weren’t specifically about mental health, but could be related to mental health. We felt it was important to use books found in the library and readily accessible. We contacted publishing companies to get permission to use a picture of the book in the module as well as permission to specifically reference the book and characters in the book through-out the module. Each module includes a story, discussion and art activity.

When researching the curriculum for older students, we included topics that people deal with daily. Each module includes a science based lesson, discussion and individual or group activities to reinforce information learned.

Did educators have a hand in the curriculum’s development?
We interviewed teachers and counselors to determine what would fit into their curriculum. A meeting with the Tennessee Guidance Counselors Director also assisted in the development of the curriculum. We presented and tested our materials at various sites, made changes based on audience feedback, and distributed the final to teachers and counselors across the state.

How do you train teachers to use the curriculum?
We developed a “train-the-trainer” program to train teachers and guidance counselors on implementing the curriculum. The MHAMT provides materials to teachers and counselors across the state who are interested in presenting the program independently, but agency staff is also available to go to the schools and conduct the lessons. We offer technical assistance on an ongoing basis to any individuals presenting the materials.

What outcomes have you observed?
In the past we had difficulty scheduling mental health education programs in schools. Now we have teachers and counselors calling the first week of school to get their class on the calendar. The children now recognize I.C. HOPE® and look forward to visits from MHAMT staff. Counselors, teachers and principals call us for other general mental health information. In the past year 87 percent of the students surveyed indicated they increased their knowledge about mental health and knew where to seek help for services.

How do you evaluate the results of the program?
We use pre- and post-test surveys, monitor requests for additional programming, track Web site hits, calls generated, and requests for information and referrals. Teacher evaluations are also a valuable tool.

Where would you like to take the program from here?
We would like to add an assembly show that could take I.C. HOPE’s messages to larger school audiences, health fairs, day cares, camps and other public venues. We have had requests from some schools specifically for an assembly style presentation as they cannot accommodate a classroom presentation but are interested in mental health programming. We would also like to create children’s books featuring I.C. HOPE® and an I.C. HOPE® activity/coloring book.

Can other MHA’s use the I.C. HOPE program?
The MHAMT has developed licensing packages that allow other MHA’s to secure the I.C. HOPE® program materials with customization to their MHA. This customization is appealing to local foundations, businesses and other funders in the MHA’s local community. So far, the program has been licensed for use by MHA’s in Illinois, Ohio, Alabama and Kansas. All have reported their success in securing funding, providing programming and engaging the community in numerous ways to spread their mental health messages.

The public can seek help through the MHAMT’s free information/referral DUCK LINE at 615-777-DUCK, toll-free at 866-535-DUCK and online at http://www.ichope.com.